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Organisations are very dependent on their IT infrastructure to support their business processes and deliver competitive advantage. If a disaster affects their ability to operate the IT infrastructure, business processes stop, and they lose market share. Research shows they may even go out of business. A disaster may be anything that results in inability to access to the IT infrastructure, e.g. fire, burst water pipes, gas leaks, accidents causing serious injury, storms or damage to adjacent property. It may even be a serious corruption of a database. The result is the same – failure to operate the IT infrastructure to support the critical business processes.
HP's business continuity and recovery services fall into three areas:
Plan – Develop and maintain a recovery plan by identifying the key business processes, hourly cost of not having them available, mapping them to the applications, then mapping the applications to the IT infrastructure. This area also covers the steps to take after a disaster.
Protect – Design, implementation and optional operation of disaster tolerant cluster and storage environments across geographically separated data centres
Recover – Access on a subscription basis to fully equipped Recovery Centres within an agreed period of time (typically between 1 hour and 72 hours). Organisations usually have mixed IT environments, so recovery services are available across most popular distributed IT platforms including Windows 2000, NT, HP-UX, Tru64, Ultrix, Solaris, AIX, AS/400, VMS, and MPE. Fully configured workplace recovery is available for key office or call centre staff. For less critical equipment, Recover-All provides repair or replacement of damaged equipment.
This single-source solution offers a high quality, flexible approach to enable an organisation to continue their business processes after a disaster, thereby avoiding loss or market share or going out of business. The benefits to customers include:
- Minimise financial losses and protect IT investments
- Business process may continue with minimum interruption even after the most serious disaster
- Adhere to regulatory requirements for continuity and risk management within certain industry sectors
- HP’s 14 years of experience and 44 Recovery Centres globally ensure a robust and cost effective solution
- The range of services helps an organisation define business continuity issues develop a comprehensive flexible plan to address them
- No capital expenditure
- Ongoing rehearsal and review to ensure the solution remains appropriate
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