Support services

HP Customer Support delivers a broad range of support offerings to ensure your business remains responsive, productive and engaged. We have taken the best features and enormous capabilities of our rich heritage of resources and combined them into a streamlined, effective continuum of support solutions. Match them to your business goals, performance demands, budget and timeline.

The HP Customer Support Services continuum provide a consistent set of proactive and reactive services. They are easy to understand, competitively priced and flexible to meet your specific needs.

All of the services in the new continuum are backed by streamlined internal systems and consistent terms, procedures and contracts to ensure your business reaches its goals more easily and predictably.

• Choose from the most extensive range of support options for your hardware, software or both in a variety of business environments.
• Access the vast resources of HP and our alliance partners including highly skilled technicians, product experts, software engineers and service personnel.
• Rely on our expertise in a broad spectrum of products from handhelds through to mainframes for end-to-end service consistency.
• Maintain availability and performance to achieve your business goals.
• Manage your contract online with greater ease and efficiency with our innovative web tools.
• Achieve greater business agility and predictability while operating from a stable, reliable IT environment.